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This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users of our SMS marketing services using Twilio's A2P 10DLC platform. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information Collection and Use

We may collect and process the following information for SMS marketing purposes:

Mobile Phone Numbers: We collect and store mobile phone numbers that have opted in to receive SMS marketing messages from us.

Message Content: We may collect and store the content of the SMS messages you send through our platform for record-keeping and compliance purposes.

2. Consent

By providing your mobile phone number and opting in to receive SMS marketing messages from us, you consent to the collection, processing, and use of your information in accordance with this privacy policy.

3. Use of Information

We use the information collected for the following purposes:

To send SMS marketing messages and promotional offers to users who have opted in.

To update clients on cases & appointments

To maintain records for compliance and audit purposes.

4. Data Security

We have implemented appropriate technical and organizational measures to protect the information collected against unauthorized access, disclosure, alteration, or destruction.

5. Disclosure of Information

We do not sell, trade, or rent users' information to others. We may share aggregated and anonymized information with our partners and advertisers.

6. Compliance with Laws

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act, to ensure that our SMS marketing practices are lawful and compliant.

7. Your Rights

You have the following rights regarding your personal information:

To request access to the information we have about you.

To request the correction of any inaccurate information.

To withdraw your consent to receive SMS marketing messages at any time.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. You should check this page periodically for any changes. The date of the last revision will be indicated at the top of the policy.

9. Contact Us

If you have any questions about this privacy policy or our SMS marketing practices, please contact us at (281) 501-0326.

By using our SMS marketing services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions

You’re now opted-in. Message and data rates may apply. By opting in to receive SMS marketing messages from Carr & Cole PLLC, you acknowledge that standard messaging and data rates from your mobile carrier may apply. Please contact your mobile carrier for more information or assistance. To opt-out, please type STOP

Terms & Conditions
1. We use SMS communications to notify our leads and clients about upcoming appointments, promotions, fulfillment-updates, and next steps in their projects.

2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@Www.Carrcole.com.

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will generally receive no more than 25 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://www.carrcole.com/privacy-policy